Shipping policy

Shipping and Handling

Australian domestic orders are sent Express Post via Australia Post or Priority Post DHL. You will be contacted on dispatch of your order with a tracking number which you can check at www.auspost.com.au or www.dhl.com.au.

Ora Gems ships worldwide. International standard shipping is sent via Express Australia Post. These packages are registered and trackable, you will be contacted on dispatch of your order with a tracking number which you can check at www.auspost.com.au. International standard parcels can take anywhere between 3 and 10 working days to arrive.

International Priority Express Shipping is via Fedex or DHL. You will be contacted on dispatch of your order with a tracking number and details of how to track. Express International shipping takes between 2-3 days to USA and 3-5 days to Europe.

Please note that shipping time does not include production time.